Question 1

How does the AI content creator work?

Accepted Answer

Our AI Content Studio learns your brand voice by analysing your past posts, your top performers and the audience that engages with them. From there it generates captions, hashtags, hooks and complete content calendars in your tone rather than generic filler. You can steer it with prompts, repurpose a blog, webinar or video into a week of platform-native posts, and A/B different angles for the same offer. Nothing publishes automatically unless you want it to — every draft lands in a review queue where you or your client can edit, approve or reschedule it. Over time it keeps learning from what actually converts, so suggestions get sharper each month.

Question 2

Which social media platforms are supported?

Accepted Answer

You can publish and schedule to Facebook, Instagram, TikTok, X, LinkedIn, YouTube, Pinterest and Threads from a single calendar, with per-network customisation so each post is formatted for the platform it lands on. On the sales side, the agentic AI sales agent works across WhatsApp (Business API and WhatsApp Web), Instagram DMs, Facebook Messenger, website chat and SMS, with every conversation routed into one shared inbox per client. iMessage and Telegram are coming soon. That means the same system that brings a lead in through content is the one that answers, qualifies and closes them — over 10 channels managed from one dashboard.

Question 3

Can I schedule posts in advance?

Accepted Answer

Yes — you can plan weeks or months of content in one sitting. Build category-based queues so each time slot always pulls the right kind of content, set auto-reposting rules to recycle evergreen posts on a schedule, and bulk upload up to 500 posts at once from a spreadsheet. Optimal send times are calculated per network, so the same post goes out when each audience is most active. RSS feeds can auto-populate the queue with new content as it is published, and the AI will suggest fills for any gaps in the calendar. If plans change, drag and drop on the calendar to reschedule instantly.

Question 4

Is there a free trial available?

Accepted Answer

Absolutely. Every account starts with a 14-day free trial — plenty of time to set-up and start making sales. The trial includes full access to Enterprise-level features, including the agentic Social Sales Pro agent, so you can connect your profiles, load a real content calendar and let the agent handle live DM conversations before you decide anything. There are no setup fees and no long-term contracts. When the trial ends you simply choose the plan that matches the number of profiles, users and campaign volume you need, and you can upgrade, downgrade or switch billing cycles later at any time from your account.

Question 5

How does team collaboration work?

Accepted Answer

Invite teammates and assign role-based permissions so each person only sees and touches what they should. Writers draft, managers review, and clients approve — all inside a publishing approval workflow you can configure per client or per brand. Comments and revision history live alongside each post, so feedback never gets lost in email threads or chat apps. Agencies can separate work by client workspace, keeping calendars, inboxes and assets cleanly divided while reporting rolls up centrally. Every action is logged, so the whole account stays audit-ready. Higher tiers add multi-inbox routing for the sales agent and let you remove SocialPosterr branding from client-facing campaigns.

Question 6

What analytics and reporting do you provide?

Accepted Answer

You get the usual social metrics — reach, impressions, engagement rate, follower growth and click-through — plus the numbers most tools ignore: DM replies, qualified leads, calls booked, deposits taken and revenue closed. Because publishing and selling happen in the same system, every conversion is attributed back to the exact post, channel and campaign that produced it, so you can see what content actually converts rather than just what gets likes. E-commerce, lead and custom website tracking connect the on-site behaviour too. Reports export as white-labelled PDFs or links you can send straight to clients, and can be scheduled to send automatically on a recurring basis.

Question 7

Can the AI agent actually close deals in DMs?

Accepted Answer

YES — it does it all the time, even on big-ticket offers. SocialPosterr's Social Sales Pros are trained on your specific offer, your brand voice and your objection handling, so conversations read like your best rep rather than a chatbot. The agent remembers every prior interaction with a prospect and will pick a thread back up months later exactly where it left off. It qualifies each lead against your criteria, answers questions, books calls when a call is needed, takes deposits and payments, and hands hot prospects over to your human team at the perfect moment — if a handover is even needed. You keep full visibility and can jump into any conversation yourself at any time.

The Social Media Promotion, Marketing, and Sales Platform with SocialCloser™ the agentic AI Sales Agent

Social media scheduling meets AI sales automation

Publish everywhere

Engage in one inbox

Close with AI

See what converts

Stay on brand

Scale your agency

Two superpowers. One platform.

AI-powered scheduling for every channel

AI sales agent that books deals in DMs

Everything you need to dominate social

AI Content Studio

Unified Inbox

Deep Analytics

Automation Flows

Brand-Safe AI

Team & Approvals

Effortless Scheduling

Viral Campaigns

User-Generated Content

RSS Auto-Posting

Social CRM

Approval Workflow

From first post to first payment

Plan & post

Engage

Qualify

Close

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